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Practical AI

Support

Need help with your account, course access, payment, refund, certificate, or another issue? Send us an email and we'll help you get it sorted out.

support@practicalai.training

Account and course access

Contact us if you cannot sign in, reset your password, access a course you purchased, or believe your course progress is incorrect.

Billing and refunds

Contact us about duplicate charges, purchase problems, or refund requests.

View the Refund Policy

Certificates

Contact us if you completed the required course work but are having trouble accessing your completion certificate.

Privacy

You can also use this address for privacy-related questions or requests.

View the Privacy Policy

When contacting support

Please include the email address associated with your Practical AI account and a description of the problem.

Never send your password, payment-card number, API keys, or other sensitive credentials in a support email.